Organizations with KM Issues and benefits OF KM

These are some potential Problems :

i) Knowledge stays with key personnels

ii) Unavailability of knowledge at needed times

iii) Too many Personal  & Confidential document

Symptoms:

i) Organization does not have much innovation 

ii) There is no learning occuring in the organization

iii) There are no new products that the organization can offer

iv) Transferring of new skills will be very slow

v) Learning happens again and again but of the same knowledge , example teaching one knowledge in development then again at support level then again at Quality Assurance level

vi) Decision Making is impacted tremendously as knowledge is not readily available

Benefits Once KM is applied : 

i) Once Knowledge doesn't only stay with Key Personnels ---> There is free flow of knowledge and increases intellectual capital of the company and its individuals

ii) Once Knowledge is available at all times ---> Decision Making becomes easier 

iii) Too many P&C may cause multiple learning (and relearning) and transfer of skills may be slow ---> Efficient transfer of new skills leads to better productivity